Treatment of personal data
This privacy policy describes the personal data collected or generated (processed) when you use the websites of VITAMENTOS (the «Web Pages»). It also explains how your personal data is used, shared and protected, what options you have in relation to your personal data and how you can get in touch with us
 
WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
This website is property of VITAMENTOS, with CIF number B-82385683 and registered office at Damián Sánchez López street, nº 6 28703, San Sebastián de los Reyes Madrid, Spain
The domain HTTPS://WWW.SPORTDRINK.ES/ is property of VITAMENTOS
From now on, this person is referred to as "VITAMENTOS" or "nosotros"
 
WHAT Personal Data We Collect and WHEN?
In order to provide you with the products or services that you request, we will ask you for certain personal information. For example, when you make purchases, contact our consumer services, request communications, create an account, or use our Websites.
 
This personal information includes your:
or contact information, including name, email, telephone number and shipping and billing address;
or access and account information, including username, password and unique user ID;
or personal information including sex, hometown, date of birth and purchase history;
or payment information or credit card;
or images, photos and videos
 
MINORS
We comply with local regulations and do not allow minors to register on our Websites when they are below the legal limit of the country in which they reside. The consent of the parents will be required for the children to participate in experiences. VITAMENTS
 
WHY and HOW do we use Your Personal Data?
 We use your personal information as follows:
 
To Provide the Functions of the Web Pages Services Requested
When you use our Websites, we will use your personal information to provide you with the product or service you request. For example, if you make a purchase at VITAMENTOS.com; or participate in a promotion, we will use the contact information you provide to communicate with you about the purchase, or promotion. If you contact our consumer services, we will use information about you, such as the delivery or payment information, or the product you have purchased, in order to help you solve a problem or question.
 
To manage the relationship with CLIENTS by processing administrative / commercial information
If you are a current CUSTOMER of VITAMENTOS (for example, if you have placed an order with us), we may use the contact information provided to send you marketing communications about similar products or services of VITAMENTOS, when permitted by applicable law (unless have renounced it). In other cases, we will ask for your consent to send you marketing information. We may use the information you provide to us, as well as the information of other products or services of VITAMENTOS - such as your use of the VITAMENTOS web pages, your visits or purchases made in the VITAMENTOS stores, to personalize the communications about products and services that may be of interest to you.
 
To Operate, Improve and Maintain our Business, Products and Services
We may use the information you provide us to operate our business. For example, when you make a purchase, we can use that information for accounting, auditing and other internal functions.
 
To offer promotions and gifts for sales or contests
If you wish to be part of the promotions and opt for the gifts for sales or contests that we offer, we will treat your data for the management of sales promotions, as well as, trips, gifts, extra discounts ... etc to the advisory personnel who participate in the promotions offered.
 
Other purposes
We can also use your personal data for other purposes and, for this, we will provide you with a specific notice at the time of collection and obtain your consent when necessary.
 
Legitimation
For the processing of your personal data, our legal basis depends on how you interact with our Websites.
• When you buy VITAMENTOS products from our Websites, we need your personal data to fulfill our contract with you. For example, we will need your bank and contact information for the delivery of your order.
• We also rely on other legal bases, such as our legitimate interests as a company, the fulfillment of a legal obligation or the protection of our vital interests.
• Law 34/2002, of July 11, on services of the information society and electronic commerce.
• Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws
 
EXCHANGE OF YOUR PERSONAL DATA
 
Exchange of VITAMENTS
VITAMENTOS shares your personal data with:
• Third parties providing services that process personal data on behalf of VITAMENTOS, for example, to deal with credit cards and payments, deliveries and deliveries, host, manage and service our data, distribute emails, investigate and analyze, manage promotions of brands and products, as well as managing certain services and functions. When using services provided by a third party, we will agree that you are required to establish technical and organizational measures to protect your personal data.
• Third parties for commercial purposes directly related to the main activity of VITAMENTOS for sending Mailings of offers.
• Other third parties to the extent necessary to: (i) comply with a government request, court order or applicable law; (ii) prevent illegal uses of our Websites or violations of the Terms of Use and the policies of our Websites;
 
PROTECTION AND MANAGEMENT of Your Personal Data
 
VITAMENTOS has adopted security measures for the protection of personal data legally established, establishing those means and technical and organizational measures necessary to prevent the alteration, loss, misuse, treatment and unauthorized access or theft of them, taking into account the state of technology. However, you must take into account that the measures on the Internet, due to their nature and global nature, are not impregnable.
 
Conservation of your personal data
Your personal information will be kept for as long as it is necessary to carry out the fulfillment of the purposes established in this privacy policy (unless the legislation requires a longer conservation period). In general, this means that we will keep your personal information while you keep your account in VITAMENTOS. For personal data related to the purchase of products, we will keep the data longer to comply with legal obligations (such as tax obligations, purchase and sale obligations and for guarantee purposes).
 
YOUR RIGHTS in relation to your personal data
You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability) (iii) the correction of your personal data if they are incomplete or inaccurate; or (iv) the deletion or restriction of your personal data in certain circumstances offered by law. These rights are not absolute. When we have obtained your consent for the processing of your personal data, you have the right to revoke your consent at any time.
If you wish to request a copy of your personal data or exercise any of your other rights, please contact us using the contact details detailed in the "Questions and Suggestions" section below.
 
Waiver of commercial communications
If you have an account in VITAMENTOS, you can stop receiving advertising communications from VITAMENTOS, by contacting us using the contact information detailed in the "Questions and Suggestions" section below.
 
CHANGES to our Privacy Policy
The applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Websites. If we materially change the way we treat your personal information, we will provide you with prior notice or, when legally necessary, we will request your consent before making such changes. We strongly recommend that you read our Policy and be kept informed of our practices. This Policy was last modified in May 2018.
 
QUESTIONS and SUGGESTIONS
If you want to send us your comments, questions or concerns, or if you wish to exercise your rights related to your personal data, please contact us by sending a letter with a copy of your identity document to: VITAMENTOS SLL, Damián Sánchez López, nº 6 28703, San Sebastian de los Reyes Madrid, Spain
You can also send us an email to info@sportdrink.es or go to the contact form on the web.
If you contact us with a privacy complaint, it will be evaluated with the objective of resolving the matter in an appropriate and effective manner. You also have the right to file a complaint with the supervisory authority in the country where you reside.
 
Article 9 - Cookies Policy
COOKIES and PIXEL TAGS
VITAMENTOS collects information, which may include personal data, from your browser when you use our Websites. We use a variety of methods, such as cookies and pixel tags to collect this information, which may include your (i) IP address; (ii) unique identifier of cookies, information of cookies and information on whether your device has software to access certain functions; (iii) unique identifier of device and type of device; (iv) domain, browser type and language, (v) configuration of the operating system and system; (vi) country and time zone; (vii) web pages visited previously; (viii) information about your interaction with our Web Pages, such as click behavior, purchases and indicated preferences; and (ix) access times and reference URL.
Third parties may also collect information through the Websites through third-party cookies, plug-ins and widgets. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.
We use cookies and pixel tags to track our clients 'use of Websites and to understand our clients' preferences (such as country and language options). This allows us to offer services to our clients and improve their online experience. We also use cookies and pixel tags to obtain aggregate data on the traffic and interaction of the Website, in order to identify trends and obtain statistics so that we can improve our Websites. There are generally three categories of cookies used in our Web Pages:
o Functional: These cookies are necessary for the basic functionality of the Website and, therefore, they are always enabled for it. These include cookies that allow you to be remembered while browsing our Web Pages in a single session or, if requested, from session to session. They help to make possible the process of purchase and payment, as well as to attend safety issues and in accordance with the regulations.
o Performance: These cookies allow us to improve the functionality of our Web Pages by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember the preferences of the web page you have selected. Rejecting these cookies can generate badly adapted recommendations and a slow performance of the website.
 
You can always change your preferences by visiting the "Cookies Settings" section at the end of each page of our Web Pages.
 
To obtain a complete and updated summary of each third party that accesses your web browser (through VITAMENTOS web pages or otherwise), we recommend that you install a web browser plugin designed for this purpose. You can also choose to have your computer warn you each time a cookie is sent, or you can choose to turn off all cookies. This is done through the browser settings in each browser and device you use. Each browser is a little different, so look in your browser's Help menu to know the correct way to modify your cookies. If you disable cookies, you may not have access to many functions that make our Websites more efficient and therefore, some of our services will not work properly.